Provide your order number and photos of the damaged/defective item
We’ll email you a Return Authorization and instructions
Important Notes:
Customer is responsible for return shipping costs
Refunds will be processed within 3-5 business days after we receive and inspect the returned item
Original shipping fees are non-refundable
Exchanges
We accept exchanges within 10 days of delivery for:
Wrong item received
Defective merchandise
Exchange Conditions: ✔ Item must be unused and in original packaging ✔ Customer covers shipping costs for exchanges ✔ Must be pre-authorized (follow same process as returns)
Warranty Information
All American Earrings products are crafted with premium materials. Please note: